What our Customers say...

Water Damage Testimonials

SERVPRO took all the worry out of my water loss.

I found the on-site people: Tracy, Josh and Ben to be very helpful and did an excellent job across the board. Well done in all ways!

Woke up at 3:00 am to find 2" of grey water in my basement. It was my son's birthday and I was expecting over 50 guests. SERVPRO was on-site within 30 minutes and within 4 hours my basement was well on the way to drying. Thanks for saving the day!

I was truly impressed by the professionalism, reliability, quality of service provided by SERVPRO of Lapeer for water restoration services. Their way of treating a customer is beyond description, provided honest input on the issue and estimate, which is very hard and rare to find these days. The job was completed on time as promised at a very reasonable cost.

SERVPRO of Lapeer was very responsive to my water damage needs and came out, last minute, to assess and treat my damages. In addition, they regularly followed up with me to ensure that they were attentive to my water damage needs. Heaven forbid this happens again; however, I wouldn't hesitate to call SERVPRO again. Great work!

Having a water leakage in the house is stressful, but thanks to SERVPRO of Lapeer, the mitigation went smoothly and painlessly. They are responsive and always get things done effectively. They were prompt, polite and professional. They really know their work. They did a beautiful job put up the dust barrier and floor protector. Their work was really neat and they worked with minimal disruption to our life.

I am really glad that I choose SERVPRO of Lapeer for water restoration service. Highly Recommended!

The team of Servopro of Lapeer is highly professional and does a detailed job of water restoration. Therefore, it is no surprise that their services are sought after. I am very happy with the positive experience I had with them. Thank you SERVPRO!

Thank you SERVPRO of Lapeer for the professional water restoration services provided! Your services were fantastic! You arrived promptly and restored our entire home in no time. Our house was dry and clean quickly. Besides you also provided us the complete documentation. We will always be grateful to you and definitely call you for any other service next time!

I can’t thank SERVPRO of Lapeer enough for the water restoration services provided to us. The leakage through our ceiling was fixed in no time. The water that had accumulated due to the leakage was cleared quickly and everything was soon in order. The attitude of their team was pleasant and helpful. I will recommend their water restoration services to one and all.

Matthew has been very professional and courteous and made me feel confident in his work. I am 100% satisfied and would use/recommend SERVPRO to my friends and family.

SERVPRO staff was prompt attending to our water loss and very attentive to our concerns and to getting the work done. They treated us very well throughout the process and went above and beyond; which impressed me tremendously. 

Dear Sirs,

Thank you for promises kept, phone calls returned and questions answered. The involvement of Tom, Don and you (owner) made a positive difference in seeing our repairs completed.  

I appreciated all you did in a a stressful situation.

I would like to give kudos to Mike and his on for their hard work.  They were really nice guys and very accommodating.

To the ladies who packed up, cleaned and unpacked our tenants personal belongings, thank you so much.  They were cheerful, friendly and considerate while putting things back.

Please extend my sincere thanks and appreciation to all who had a part in the restoration of our rental property and for a job well done!

 

Sincerely,

 

Mary M

FUMC Trustee Chair

Caleb and the rest of the SERVPRO crew were very polite and prompt when addressing my water issue.  They very quickly dried up the water and removed the damaged drywall. I would recommend SERVPRO to my friends and family as I am very satisfied with the work they performed.

SERVPRO was helpful, attentive, prompt and professional throughout the time they were working on my home.  They came back after hours to check on me after my breaker box knocked power to their equipment.  I would recommend strongly to others to use SERVPRO.

I hired SERVPRO of Lapeer to clean and rebuild our laundry and basement after the washing machine hose decided to turn itself into a firehose... The work was A plus and turned out great. Highly recommended and would hire again.

I had great experience working with SERVPRO of Lapeer.  Their service technicians were courteous and knowledgeable.  My home was protected during the process and all the water damages were restored.  I'm very pleased with the whole experience and appreciate all of the help provided.

Great service fixing our basement after a heavy rainfall caused water to back up through the sewer.... The techs cleaned the floor and steamed the carpet and put some chemicals in to stop smell and prevent mold. Did take about 4 days to dry but I guess that's how long this sort of thing takes. Guys were clean and didn't make any mess. Recommended!

I called SERVPRO of Lapeer for a water loss in my kitchen. They responded very quickly, did what's needed with my kitchen floor. When I requested to my kitchen back before Thanksgiving so I could have Thanksgiving dinner at my house, they did exactly that and I was very happy with my new kitchen and the level of service.

Very happy for Adam at SERVPRO. He came to my home at 2 in the morning when strong winds brought down power at my home and the sump pump failed, flooding the basement. Adam hooked up a generator and made sure the sunk pump was working; but then next day the generator stopped working. Adam came out again and replaced it with a new generator. After power came back on, the crew cleaned up my basement. Great customer service, very happy with SERVPRO.