What our Customers say...

Testimonials

Byron and Tracy have been very helpful and professional in dealing with our flooding situation.

5 stars! Byron and Dan were awesome today. Very professional and efficient cleaning up after an unfortunate flood. I would definitely recommend SERVPRO of Grand Blanc and Lapeer.

Basement flooded today and I called SERVPRO for help. Right away they sent Byron and Richie out. They got the basement hooked up with multiple fans and ripped out the padding. They were super helpful in explaining the process and next steps. 5/5 ??. They were awesome.

I had water in my basement from my hot water heater and Byron and Matt where both very courteous. They had answered all my questions. Byron set everything up and was very efficient and very mindful of keeping the floors and stairs protected from getting damaged from him setting everything up. Very pleased with their professionalism. They were both very pleasant also.
Thank you

I am really satisfied with the water damage restoration that was done by SERVPRO. All their professional team quietly did the damage repair with great efficiency. I would definitely recommend these professionals to everyone.

Quick response time and very professional! Richie & Jason were great! They quickly put the tarps on our roof where an oak tree fell through the roof and into the house. Eric took my call before 5AM and followed through just like he promised:) Great people and super nice! 

Very impressed with Byron and Travis and they came right in and got to work quickly. Very friendly and professional at what they do. It was nice to be able to talk and laugh with them as they cleaned up our emergency!! It was nice to have some
Laughs instead of worry the whole time. Yes I would Highly Recommend SERVPRO

Thank you Byron and Travis for an awesome job! They were very professional, friendly and efficient. we are very grateful for your prompt and quick service!

From start to finish I was impressed with this team. They came out at appointment time to survey the job. They gave a timely estimate. And even though it was a holiday week; they promptly scheduled a time for the job. Once the technicians were her they promptly took care of my problem. I truly recommend this company.

Woke up at 3:00am to find 2" of grey water in my basement. It was my son's birthday and I was expecting over 50 guests. SERVPRO was on-site within 30 minutes and within 4 hours my basement was well on the way to drying. Thanks for saving the day!



   

 

The new owner, Eric Chesser, is very kind and knowledgeable. He has a masters in fire and water restoration and has helped me with day to day issues that have come up in my home.

Very knowledgeable and helpful!! Dan and Jake came out and were quick, polite, and helpful and answered all my questions! Thanks guys!!

Byron and Josh are very professional and do great work. They were here at the times they said they would be. Very helpful with our basement!

I called SERVPRO of Lapeer/Grand Blanc yesterday evening to help clean the carpets for my 95 year old Uncle who lives alone (I live 3 hours away). It was an urgent situation. All personnel were understanding, professional, knowledgeable and very polite. The crew showed up early this am and cleaned everything up. The house looks excellent according to his nurse today! The crew took special note of my Uncle's WWII veteran status and showed him the utmost respect. In addition, the price they charged was an outstanding good deal for him as he is on a fixed income. I can't thank the entire organization enough for giving me peace of mind.

SERVPRO took all the worry out of my water loss.

These ladies did a job that was far better than expected. 

I found the on-site people: Tracy, Josh and Ben to be very helpful and did an excellent job across the board. Well done in all ways!

I had this company do some work for me and they were very professional and knowledgeable. The work was completed to my satisfaction and all of their employees were nice and respectful. I would recommend them to everyone I knew.  

Woke up at 3:00 am to find 2" of grey water in my basement. It was my son's birthday and I was expecting over 50 guests. SERVPRO was on-site within 30 minutes and within 4 hours my basement was well on the way to drying. Thanks for saving the day!

Eric and the crew at SERVPRO of Lapeer were tremendously helpful in restoring our house to normal after a kitchen fire. Eric was available immediately and the crew came on a Saturday to bring the hepa filter. Brienne was very caring. The cleaning crew was diligent and thorough. Eric was professional with designing our needs, and was available whenever we called him. I would certainly recommend SERVPRO of Lapeer to anyone who needs help with restoration.   

All the crew members did exceptional under very demanding conditions (high heat & humidity). Great care was taken to ensure no damage to walls, carpets, stair walls, etc. When a key piece of equipment broke down, the team set about completing the job (spreading insulation) by hand. Everyone, from Eric on down, were sensitive to our needs to have the job completed in as timely a manner as possible. Susie and I are both very impressed with the courtesy and professionalism of everyone we met from SERVPRO.

SERVPRO of Lapeer did an excellent job and I would recommend them to anybody with any restoration needs!

I have used the services of SERVPRO of Lapeer for a number of different jobs. On every job, they have been quick and easy to schedule, do fantastic work, and everyone I have interacted with has been incredibly easy to work with and friendly. Keep up the great work!

SERVPRO did a great job in my house. They were professional, responsive, friendly, and had a solution to any mold issue I had in my house. I did shop around and their pricing was right in the middle. Great price with great service. I hope that I will never need to use their services again, but I will definitely recommend these guys to anyone that need mold cleanup.

These guys are quick, professional, and most of all responsive. The team of SERVPRO handled my mold issues like a true seasoned vet.

We had mold in different places around the house that was freaking me out. SERVPRO of Lapeer came in assessed it and gave us options of what we could do. They were very generous with their time and I felt they were very knowledgeable about the mold and solutions to get rid of mold.

I would highly recommend SERVPRO to anyone.

A fire restoration service by SERVPRO of Lapeer is the best. They are incredibly professional and dependable. They arrived on time, did exactly what they said they would do and the cost was so reasonable. Hire SERVPRO for fire restoration services.

As coincidence would have it, I had a fire at my house. My friend suggested me to call SERVPRO of Lapeer. I would say, SERVPRO of Lapeer is professional and provides you to service quickly and efficiently. They were very helpful and professional. Highly Recommended!

SERVPRO fire restoration the management team was professional, helpful and efficient. Communication was fantastic. The project manager is very knowledgeable and worked to ensure that the work was completed to the standard of original condition. His expertise, keen observation, and work ethic alleviated any concerns throughout the process. There is a high level of confidence in having any future work completed, and would highly recommend. Five stars to SERVPRO of Lapeer well earned!

I am a Property Manager and have recently hired SERVPRO to help with storm restoration.  I scheduled an appointment, a project supervisor, and the team met me at our agreed time. He conducted a thorough inspection and provided a clear report with recommendations and an estimate.  They began work as scheduled and provided daily status updates.  They finished on time and left my tenant's apartment clean.

I strongly recommend SERVPRO of Lapeer.

I recommend SERVPRO of Lapeer and would not hesitate to use them again. Unfortunately, in just over two years of homeownership I’ve had several incidents of storm damage. SERVPRO has been consistently professional and pleasant to work with.

Unfortunately, I had a storm damage to my home. And to make it worse, it happened on the weekend. I called SERVPRO of Lapeer in right away. They were on site in 1 Hour and started extracting the damage right away. SERVPRO and his Team did a fantastic Job and even dealt with the Insurance for me! Such a relief. They were able to salvage most of the basement due to their timely response. Well Done Team!

I was truly impressed by the professionalism, reliability, quality of service provided by SERVPRO of Lapeer for water restoration services. Their way of treating a customer is beyond description, provided honest input on the issue and estimate, which is very hard and rare to find these days. The job was completed on time as promised at a very reasonable cost.

SERVPRO of Lapeer was very responsive to my water damage needs and came out, last minute, to assess and treat my damages. In addition, they regularly followed up with me to ensure that they were attentive to my water damage needs. Heaven forbid this happens again; however, I wouldn't hesitate to call SERVPRO again. Great work!

Having a water leakage in the house is stressful, but thanks to SERVPRO of Lapeer, the mitigation went smoothly and painlessly. They are responsive and always get things done effectively. They were prompt, polite and professional. They really know their work. They did a beautiful job put up the dust barrier and floor protector. Their work was really neat and they worked with minimal disruption to our life.

I am really glad that I choose SERVPRO of Lapeer for water restoration service. Highly Recommended!

Thanks SERVPRO of Lapeer for giving my commercial premises a brand new look with your awesome cleaning services. I am greatly impressed by the professional approach of your staff. They have taken care of all areas that needed cleaning and left my store sparkling!

I am really grateful to SERVPRO of Lapeer for the outstanding commercial cleaning provided for my premises. My premises look extremely neat and by business has grown. I will definitely utilize their commercial cleaning services over and over again!

I could never imagine that my home could look so clean! It’s all thanks to SERVPRO of Lapeer! Their professional team did a thorough job of cleaning. They reached even the hard to get places. They used high quality cleaning solutions and equipment. They left my home looking great!

I was finding it hard to maintain the cleanliness of my home. I availed cleaning services of SERVPRO of Lapeer. They amazed me with their services. They used safe cleaning material. Their staff was well-trained and polite. They left my house sparkling. I will definitely use your services again!

Thank you SERVPRO of Lapeer for the fantastic cleaning services provided for my home. I am so happy with the professional approach of your staff. They cleaned each and every part of my home and now it looks as good as new! I will definitely recommend your cleaning services.

The team of Servopro of Lapeer is highly professional and does a detailed job of water restoration. Therefore, it is no surprise that their services are sought after. I am very happy with the positive experience I had with them. Thank you SERVPRO!

Thank you SERVPRO of Lapeer for the professional water restoration services provided! Your services were fantastic! You arrived promptly and restored our entire home in no time. Our house was dry and clean quickly. Besides you also provided us the complete documentation. We will always be grateful to you and definitely call you for any other service next time!

I can’t thank SERVPRO of Lapeer enough for the water restoration services provided to us. The leakage through our ceiling was fixed in no time. The water that had accumulated due to the leakage was cleared quickly and everything was soon in order. The attitude of their team was pleasant and helpful. I will recommend their water restoration services to one and all.

Thank you SERVPRO of Lapeer for your prompt and professional fire restoration services. It was definitely a pleasant experience working with you. I have been attended to by other companies earlier but your services were outstanding. You took care of all the details for restoration. Not only my house was in order but everything was documented. You were also responsive to my queries later on.

It was a pleasure to work with the team of SERVPRO of Lapeer, when I needed fire restoration services. Their team is polite and experienced. They went about the entire restoration process in a completely professional manner. Very soon our home was in order and everything documented. Thank you SERVPRO for your services!

I am extremely grateful to the team of SERVPRO of Lapeer for the excellent fire restoration services provided to us. Their professional team stepped in promptly and restored everything quickly. They also documented everything timely. Besides, their staff was extremely courteous. I will recommend their services to one and all!

Your workers were very professional and did an outstanding job. They took pride in their work and explained each phase to us along the way. We are extremely pleased with the result. Thank you so much SERVPRO of Lapeer for providing best mold restoration services!

The team of SERVPRO of Lapeer was very professional and did a very good job. They are in high demand just because of their services. They identified the entire mold (even places we never looked) and cleaned it up for us in one day once they got on their schedule. They make your surroundings clean and hygienic.

SERVPRO of Lapeer provides me prompt service regarding storm damage restoration and answered all my calls, question and emails. Great quality job and cleaned up my surroundings. Had a very good experience and I would recommend to anyone. Thank You!

The team of SERVPRO is fantastic. Totally professional, on time and responsive. They made us feel confident that our storm damage restoration problem was in excellent hands. On top of the great service and work, they manage the project, communicate and document everything on time.

I heartily recommend SERVPRO of Lapeer as honest and highly capable storm restoration specialists.

I highly recommend SERVPRO of Lapeer for mold restoration services. "On-time, clean, professional, interacted with me during the project and took the time to be absolutely thorough. They stepped-up and willingly worked into the evening to make sure the project was finished, but not only that - did not hurry to complete the work, and returned the next day to make sure all was well cleaned-up.”

SERVPRO of Lapeer did an excellent job for mold restoration services. I had to have them out for two different jobs. They were professional people both times cordial and polite. Documentation was emailed promptly. Work was done quickly and up to the mark. I highly recommend this to others.

Matthew has been very professional and courteous and made me feel confident in his work. I am 100% satisfied and would use/recommend SERVPRO to my friends and family.

My mother's house was hit by a tornado and had extensive damage to the roof and siding, she was not sure what she was going to do to get her house fix. She called SERVPRO of Lapeer, they came out that same day and explained everything that was going to happen and made her feel very comfortable. SERVPRO of Lapeer fixed her roof, siding and fixed her front door that was also damaged by the tornado. THANK YOU to SERVPRO of Lapeer for taking great care of my mothers house and making her feel very comfortable throughout the entire process!!

SERVPRO staff was prompt attending to our water loss and very attentive to our concerns and to getting the work done. They treated us very well throughout the process and went above and beyond; which impressed me tremendously. 

Dear Sirs,

Thank you for promises kept, phone calls returned and questions answered. The involvement of Tom, Don and you (owner) made a positive difference in seeing our repairs completed.  

I appreciated all you did in a a stressful situation.

I would like to give kudos to Mike and his on for their hard work.  They were really nice guys and very accommodating.

To the ladies who packed up, cleaned and unpacked our tenants personal belongings, thank you so much.  They were cheerful, friendly and considerate while putting things back.

Please extend my sincere thanks and appreciation to all who had a part in the restoration of our rental property and for a job well done!

 

Sincerely,

 

Mary M

FUMC Trustee Chair

The crew very quickly cleaned and boxed my personal items so that they could clean the soot from my home after an electrical fire.  After a bad experience with another contractor, I was very relieved and happy with the quality of work performed by SERVPRO.

I give SERVPRO of Lapeer & Grand Blanc 10's across the board for their service.  They were prompt, courteous, helpful, polite and professional.  I would use their services again if the need arose and would definitely recommend them to family and friends. 

Caleb and the rest of the SERVPRO crew were very polite and prompt when addressing my water issue.  They very quickly dried up the water and removed the damaged drywall. I would recommend SERVPRO to my friends and family as I am very satisfied with the work they performed.

SERVPRO was helpful, attentive, prompt and professional throughout the time they were working on my home.  They came back after hours to check on me after my breaker box knocked power to their equipment.  I would recommend strongly to others to use SERVPRO.

I hired SERVPRO of Lapeer to clean and rebuild our laundry and basement after the washing machine hose decided to turn itself into a firehose... The work was A plus and turned out great. Highly recommended and would hire again.

I had great experience working with SERVPRO of Lapeer.  Their service technicians were courteous and knowledgeable.  My home was protected during the process and all the water damages were restored.  I'm very pleased with the whole experience and appreciate all of the help provided.

Great service fixing our basement after a heavy rainfall caused water to back up through the sewer.... The techs cleaned the floor and steamed the carpet and put some chemicals in to stop smell and prevent mold. Did take about 4 days to dry but I guess that's how long this sort of thing takes. Guys were clean and didn't make any mess. Recommended!

I called SERVPRO of Lapeer for a water loss in my kitchen. They responded very quickly, did what's needed with my kitchen floor. When I requested to my kitchen back before Thanksgiving so I could have Thanksgiving dinner at my house, they did exactly that and I was very happy with my new kitchen and the level of service.

We had a house fire, SERVPRO of Lapeer did a wonderful job cleaning all of our house and all of our personal items. I am very impressed with the quality of work and the care and professionalism provided by all SERVPRO employees.

Very happy for Adam at SERVPRO. He came to my home at 2 in the morning when strong winds brought down power at my home and the sump pump failed, flooding the basement. Adam hooked up a generator and made sure the sunk pump was working; but then next day the generator stopped working. Adam came out again and replaced it with a new generator. After power came back on, the crew cleaned up my basement. Great customer service, very happy with SERVPRO.

I am extremely happy with the cleaning services provided by SERVPRO of Lapeer, they knew the right chemicals to use and gave the apartment a thorough clean inside out. I highly recommend them for any type of cleaning, including Legionnaire's disease.